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conversations with forums institute

Solving Your Toughest Communication Challenges...
What Makes the Difference?

  Conversations Group Meeting Focus Group
GOAL Share information to:
  • discover common meaning
  • support informed, potentially active participants
  • create a level playing field
Get information – positions are often examined for flaws/weaknesses Get information
INFORMATION FLOW Dynamic – continuous sharing of information among participants Static – leader focuses information sharing Static – from the participants
ROLE OF PARTICIPANTS Share information with each other to reach common ground, resolve issues and build alliances Provide answers and draw conclusions Provide opinions and information
FORMAT Facilitated structure allows participants to engage in productive information exchange Structured by a preset agenda Structured by a preset agenda and questions
LEADER A neutral facilitator chosen by the convener acts on behalf of participants A designated leader chosen by the convener (may be biased regarding outcome) A designated leader hired by the convener
INTERPERSONAL INTERACTION Occurs throughout the discussion and is key to participants, outcomes and success of event Usually not applicable – individuals act alone Discouraged
CONVENER Delegates event to a neutral facilitator to focus the problem-solving and decision-making process Takes charge of event Delegates event to a leader to elicit information
RULES OF ORDER Ground Rules encourage responsible behavior for participants and help manage conflict General meeting rules apply. No clear mechanism for handling conflict. Set by the leader
RECORDS Determined by participants Notes are recorded and distributed for possible action Report is prepared for the convener. Events are often videotaped.
ACTION TAKEN Strong motivations as a result of Conversations often drive personal action Action may or may not take place Action only taken by the convener



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